What data we collect and why
Your account registration requires name, email, phone number and date of birth — this is how we confirm your identity and comply with payment verification. Deposit and withdrawal records stay linked to your account for transaction history and fraud prevention. We collect device type and browser
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details only to spot unauthorized access attempts and keep your session secure. Login timestamps and account activity logs help us detect unusual behaviour and protect against account takeover. Payment methods you add (DANA, OVO, GoPay or QRIS) are stored in encrypted vaults; we never store your
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full card or wallet credentials. Where local law permits, we may retain this data for up to 36 months after account closure to fulfil legal obligations. You can request a full export of your personal data or ask for deletion where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.